Customer Support
Get Help With Contingency Zero
Need help with the app, your account, or a support request?
Start in the app when you can, or open a ticket here for help from our team.
- Human support
- App and account help
- Response within two business days
Please Start In The App When You Can
In-app support is the best place to begin because it can give our team helpful context about your account and app experience. If you cannot access the app, the web form below is here as a backup.
Preferred option
Use In-App Support First
If you can open Contingency Zero, please submit your request from inside the app. It gives our team better context and helps us respond without asking for extra back-and-forth.
Backup option
Use This Form If Needed
If you cannot access the app, are having trouble signing in, or need another way to reach us, use the web form below and include the email tied to your account.
Jump to web formWhat happens next
We Review And Follow Up
Our team reviews support requests and responds within two business days. For privacy, please avoid including passwords or private emergency plan details in the message.
Support That Keeps Your Information Protected
Contingency Zero is built around privacy.
Support is designed to help without asking for private plan details.
We can help with
App, Account, And Ticket Questions
- App access, login, and account questions.
- Subscription, platform, and download support.
- Bug reports or confusing behavior inside the app.
- Questions about submitting or following up on a support ticket.
Before you submit
Share Useful Context, Not Private Plan Details
- The email address associated with your account.
- Your device type and app platform, if relevant.
- A short description of what happened and what you expected.
- Screenshots only if they do not show sensitive personal information.
Open a support ticket
Use The Web Form When Needed.
If you can open Contingency Zero, please submit your request from inside the app first. If not, use this form and include the email address connected to your account.
For your privacy, do not include passwords, sensitive personal information, or private emergency plan details in the message field.